Reference

Privacy Policy for Your mix66 Account

DANA, OVO, GoPay and QRIS records stay connected to the account steps you take, while our Privacy Policy explains what we collect, why we use it and how…

Clear data purposesWallet record contextAccount access choicesContact request path
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mix66 Privacy Policy for Your mix66 Account
CONTACT ROUTES

Get Privacy Policy Help From Us

A clear contact route matters when you want to understand an account record or correct a detail.

Account privacy request Use the support path inside your account to ask what personal details we hold…
Wallet record question For DANA, OVO, GoPay or QRIS questions, send the payment reference shown in your…
Access and deletion request Ask support about access, correction or deletion of eligible account data through the same…
DATA HANDLING

Six Practical Privacy Commitments

Privacy work is part of the account flow, not a separate promise hidden from your wallet activity.

Account details

We collect details such as your phone number and account identifiers to create access, complete phone verification and connect requests to the correct account. We do not need your wallet password to investigate a DANA, OVO, GoPay or QRIS reference.

Session security

Sign-in and device records help us identify unusual account activity, protect the lobby session and confirm that a request comes from the account holder. If a session looks unusual, we may ask you to complete an account check before access continues.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can help us match a cashier event with your account. We use the reference for status checks and support handling, not as a substitute for your private wallet credentials.

Cookies and device data

Cookies and device signals help remember a sign-in state, protect pages and understand whether the account flow works on your phone or computer. You can manage browser cookie settings, though changing them may affect sign-in or policy-page access.

Retention periods

We retain account, security and transaction records only for the period needed for the stated purpose, account protection, dispute handling or legal duties. A deletion request may not remove records that must remain available for those reasons.

Changes and questions

If a policy change affects how we use account or wallet data, we update this page and identify the relevant change. Contact us through account support to request access, correction, deletion or clarification about a specific record.

Privacy Policy Answers for mix66

These Privacy Policy answers address the account and payment questions you are most likely to ask before opening access. We keep the wording practical: what we collect, how phone verification works, which wallet references appear in our records and how to contact us. If your situation depends on a location-specific rule, we explain that access depends on local law rather than making a general promise.

The mix66 Privacy Policy explains how we collect and use account details, phone verification records, device signals, cookies and payment references. It also covers security, retention, contact requests and the steps available when you want to access, correct or delete eligible personal data.

We do not need your DANA, OVO, GoPay or QRIS wallet password to check a payment record. Our account records may contain a reference, status or amount connected with a transaction, while the wallet service handles its own credentials and authentication.

Phone verification helps connect account access with the person who opened the account and helps us protect sessions from unusual sign-ins. We may use the verification result when handling a privacy request, changing account details or investigating a security concern.

Yes, you can contact us through the account support path and ask which eligible personal details we hold. We may verify account ownership first, then explain the available response and any records we must keep for security, transaction handling or legal duties.

Send a correction request through account support and identify the field that is inaccurate without sharing unnecessary wallet credentials. We may ask for a phone verification step or another ownership check before changing the record connected with your account.

You can ask us to delete eligible personal data through account support. We assess the request against security, dispute, transaction and legal retention needs, so some records may remain for a required period. We explain the result and the reason for any exception.

Yes, the policy covers account and device records created when you use the lobby on a phone in Indonesia. Access and eligibility depends on local law, and we apply the account flow where local law permits. Browser cookie settings can affect sign-in continuity.

Related Pages

mix66 Indonesia Access guide About Us ligadew Account information