Reference

Terms & Conditions For Your mix66 Account

mix66 Terms & Conditions set the rules for opening, using and closing your account, including identity checks, wallet activity and access in Indonesia.

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mix66 Terms & Conditions For Your mix66 Account
HELP WITH TERMS

Get Policy Help Before You Proceed

A clear answer is available when a clause affects your account or wallet status.

Account questions Ask us how the Terms & Conditions apply to phone verification, duplicate accounts, access…
Wallet status If a DANA, OVO, GoPay or QRIS receipt does not match your account record…
Policy requests For a correction, copy request or question about a clause change, contact support between…
RECORDS AND ACCESS

How We Apply These Terms

The policy is practical because each rule connects to an account action: we check submitted details, record consent, protect sign-in activity and retain relevant payment references.

Account data

We use the details you submit, including your phone number, to create and protect the account described by the Terms & Conditions. Keeping those details accurate helps us match verification requests with the correct account record.

Cookies

Cookies and similar session tools help keep your sign-in state and policy consent connected while you move between account pages. Your browser settings can affect these tools, so changing them may require another sign-in or consent step.

Sign-in security

We may use phone confirmation and account activity checks to reduce mistaken or unauthorised changes. If your access looks unusual, we can pause a change and ask for details that match the Terms & Conditions.

Payment records

A DANA, OVO, GoPay or QRIS reference may be retained with the account action it supports. This lets us compare a receipt with the stated payment rule when you ask about a wallet status or account balance.

Retention

We keep account, consent and transaction records only for the period needed for security, dispute handling and the policy duties that apply to the service. Support can explain which record category relates to your request.

Changes and requests

To request a correction, access copy or policy change, contact support with your registered phone number and a precise description. We may verify ownership first, then confirm the action or explain why the record cannot be changed.

Terms & Conditions Questions For mix66

These Terms & Conditions answers cover the account points Indonesian customers usually need before opening access. We explain consent, local eligibility, wallet ownership, policy changes, data requests and closure in plain language. If your situation does not fit one of these answers, contact support from the account phone number so we can check the correct policy path.

They govern account creation, phone verification, lobby access, payment ownership, account security, policy changes and closure. They also explain how we handle records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

Yes. You need to read and accept the current Terms & Conditions during the account path before access is enabled. If you do not accept them, do not continue with account use or submit wallet activity through the service.

Access depends on local law and the eligibility rules that apply to your location. Our Terms & Conditions describe the account requirement, while your responsibility is to use the service only where local law permits.

A wallet payment may require checking when the receipt, phone details or payment ownership do not match the account record. The Terms & Conditions allow us to pause the related action while we confirm the DANA, OVO, GoPay or QRIS reference.

Contact support between 09:00 and 23:00 Western Indonesia Time using the phone number registered to your account. Tell us which detail is incorrect and provide the requested proof; we may confirm ownership before changing the record.

We publish the current policy on the site and may ask you to acknowledge an updated version during a later account visit. Check the displayed date and wording before continuing, especially after a sign-in from a new phone.

Send a closure request through support with your registered phone number and any pending wallet reference. We first check account ownership and unresolved activity, then explain the closure step and the records that must remain for security or dispute handling.

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